NetSuite health check

NetSuite health check: find what's slowing your team down

A NetSuite health check is a review of your account's configuration, roles, scripts, workflows, saved searches and data quality. You receive a health check report and a prioritized action plan, so you know what to fix first, what to remove and what to leave alone.

What we review

What the NetSuite health check covers

Our consultants are finance professionals first, so we look at your account from the finance side as well as the technical side.

Configuration

Core settings, forms, fields and preferences, checked against how your team actually works today.

Roles and permissions

The right access for each user, with proper segregation of duties.

Scripts

What each SuiteScript does, whether it is still needed and whether it fails after updates or changes.

Workflows and approvals

Approval routing and automations, including steps that get stuck or go to the wrong person.

Saved searches and reports

Searches and reports checked against the books, with unused ones flagged for removal.

Data quality

Duplicate, incomplete or inconsistent records that cause reporting and process problems.

When to ask for one

Signs your NetSuite setup needs attention

If any of these sound familiar, a health check is a good place to start.

  • Go-live keeps slipping

    Deadlines move and the scope is still unclear.

  • Spreadsheets on the side

    Your team still works outside NetSuite to get things done.

  • Reports don't match the books

    Nobody fully trusts the numbers NetSuite produces.

  • Month-end takes longer

    The close is slower now than before NetSuite.

  • Customizations break

    Scripts or workflows fail after updates or changes.

  • No one owns the system

    Knowledge left with a person or partner, and nothing is documented.

Request a NetSuite health check

We'll review your account and recommend a clear plan.

How it works

From request to action plan

1. Tell us what's going wrong

Send a request with a short note on the issues your team is seeing. A consultant contacts you to arrange a call and agree the scope and fee up front.

2. We review your account

We work through configuration, roles, scripts, workflows, searches and data, and talk to the people who use NetSuite every day.

3. You get the report and plan

A health check report and a prioritized action plan. Your team can make the fixes, or we can carry them out as a defined project, a support retainer or on-demand hours.

Not ready for a full review?

Two free ways to start

Free 15-minute issue review

Bring your issue log or the problem that is blocking your team. A senior NetSuite consultant will go through it with you and suggest next steps.

Book a 15-minute review

Post-go-live health checklist

38 checks in an Excel file that your team can work through on its own, with a summary of where most of the work is.

Get the free checklist

Frequently asked questions

NetSuite health check FAQs

What does a NetSuite health check cover?

It reviews your account's configuration, roles and permissions, scripts, workflows, saved searches and data quality. The result is a health check report and a prioritized action plan.

How do I know if my NetSuite account needs a health check?

Common signs are spreadsheets on the side, reports that don't match the books, a month-end close that takes longer than before NetSuite, and scripts or workflows that break after updates.

Can you review an account set up by another partner?

Yes. We start with a health check to understand your configuration, customizations and open issues, then support, improve or stabilize it from there.

What happens after the health check?

You decide. Your team can work through the action plan, or we can make the fixes as a defined project, through a monthly support retainer or with on-demand hours.

How is a NetSuite health check priced?

Each engagement is scoped with you first, and the fee is agreed before work starts. Fees are billed in USD, with no hidden charges.

Get a clear plan for your NetSuite account

Tell us what's slowing your team down and we'll recommend where to start.

Request a NetSuite health check