Configuration
Core settings, forms, fields and preferences, checked against how your team actually works today.
NetSuite health check
A NetSuite health check is a review of your account's configuration, roles, scripts, workflows, saved searches and data quality. You receive a health check report and a prioritized action plan, so you know what to fix first, what to remove and what to leave alone.
What we review
Our consultants are finance professionals first, so we look at your account from the finance side as well as the technical side.
Core settings, forms, fields and preferences, checked against how your team actually works today.
The right access for each user, with proper segregation of duties.
What each SuiteScript does, whether it is still needed and whether it fails after updates or changes.
Approval routing and automations, including steps that get stuck or go to the wrong person.
Searches and reports checked against the books, with unused ones flagged for removal.
Duplicate, incomplete or inconsistent records that cause reporting and process problems.
When to ask for one
If any of these sound familiar, a health check is a good place to start.
Deadlines move and the scope is still unclear.
Your team still works outside NetSuite to get things done.
Nobody fully trusts the numbers NetSuite produces.
The close is slower now than before NetSuite.
Scripts or workflows fail after updates or changes.
Knowledge left with a person or partner, and nothing is documented.
We'll review your account and recommend a clear plan.
How it works
Send a request with a short note on the issues your team is seeing. A consultant contacts you to arrange a call and agree the scope and fee up front.
We work through configuration, roles, scripts, workflows, searches and data, and talk to the people who use NetSuite every day.
A health check report and a prioritized action plan. Your team can make the fixes, or we can carry them out as a defined project, a support retainer or on-demand hours.
Not ready for a full review?
Bring your issue log or the problem that is blocking your team. A senior NetSuite consultant will go through it with you and suggest next steps.
Book a 15-minute review38 checks in an Excel file that your team can work through on its own, with a summary of where most of the work is.
Get the free checklistFrequently asked questions
It reviews your account's configuration, roles and permissions, scripts, workflows, saved searches and data quality. The result is a health check report and a prioritized action plan.
Common signs are spreadsheets on the side, reports that don't match the books, a month-end close that takes longer than before NetSuite, and scripts or workflows that break after updates.
Yes. We start with a health check to understand your configuration, customizations and open issues, then support, improve or stabilize it from there.
You decide. Your team can work through the action plan, or we can make the fixes as a defined project, through a monthly support retainer or with on-demand hours.
Each engagement is scoped with you first, and the fee is agreed before work starts. Fees are billed in USD, with no hidden charges.
Tell us what's slowing your team down and we'll recommend where to start.